Privacy
What we do with your information
Short version: if you send us your name and number, we use it to get back to you about your enquiry. We don't sell it and we don't add you to anything you didn't ask for.
What we collect
Only what you type into a form on this site — your name, phone number, email address and whatever you tell us about your boat or what you're looking for. There is no account to create and no login.
What we do with it
It goes to our sales or service desk so somebody can call you back. That's the whole purpose. We keep a record of the enquiry the same way we keep a record of a phone call, so we can pick the conversation back up later.
After you enquire
Once you've sent us an enquiry from this browser, we remember it — so that when you come back to look at a boat again, the person helping you can see which pages you visited and pick up where you left off, instead of starting the conversation from zero. That's the whole use: it goes to your salesperson and nowhere else.
Until you send an enquiry, none of this happens — browsing this site anonymously stays anonymous, with no cookies and no tracking. The memory lives in your own browser and expires on its own after six months; clearing your browser data removes it sooner, and you can just ask us to delete the history on our side — call or email and it's done.
The chat assistant
If you use the chat bubble, the conversation is kept on our side for 7 days so we can check the assistant gave you straight answers, then it deletes itself. It isn't linked to you — no cookie, no account, no IP address, just the words of the conversation. Don't type anything into the chat you wouldn't say over the counter.
What we don't do
- We don't sell or rent your details to anyone
- We don't ask for payment details, card numbers or bank details on this website
- We don't run advertising trackers or third-party marketing pixels on these pages
- We don't track anyone who hasn't sent us an enquiry — and never by IP address or device, only by the enquiry you chose to send
Third parties on this site
Two things on this site are loaded from elsewhere and are worth knowing about. Videos are hosted on YouTube — we use the no-cookie player and nothing loads from YouTube until you actually press play. The map on our contact page is a Google Maps embed, which Google may log as it would any visit to a map. Nothing else on the site is third-party.
Finance applications
If you go ahead with financing, the actual application happens directly with the lender on their own secure system — not through this website. We will never ask for your social security number or bank details by email or through a form here.
Getting your information removed
Ask us and we'll do it. Call (302) 436-1737 or use the contact form and say so.
This page describes how the website behaves. It is written in plain English rather than legal language and it is not a substitute for advice from your own attorney about your obligations.