Cobia Top CSI for Brand · 2024 & 2026
Cobia scores every one of its dealers on what their owners say afterwards. Twice now, ours have said it better than anybody else's. Here is what that number is, and why it is the one worth asking a boat dealer about.
The short answer
CSI is the Customer Satisfaction Index — Cobia's own scoring of its dealers, built from surveys of the people who bought the boats. Cobia sends them, Cobia chooses who gets one, and Cobia collects the answers. The dealer does not see them first and cannot pull one it dislikes. RT 113 has taken the top score for the brand twice — in 2024 and again in 2026. It is not a sales award. There is no way to buy it, discount your way to it, or sell enough boats to earn it.
Why this number and not another
A Cobia 320 is a Cobia 320 wherever you buy it. Same hull, same deck, same Yamahas hanging off the back. Whoever hands you the keys, the boat is identical.
So the only thing left to choose between dealers on is everything that happens around the boat: how it is rigged, whether the handover is an hour of somebody actually showing you the systems or a wave from the parking lot, whether the first service is easy to book, whether the warranty claim gets filed, and whether anybody picks up in July when it will not start with the family already on the dock.
CSI is the only number that measures that half of it — and it is compiled from people who have already been through it with us, not from us.
| #1 Cobia Dealer, North Region | 2021 |
| #1 Cobia Dealer, North Region | 2022 |
| Top 5 Cobia Dealer | 2022 |
| Top 5 Cobia Dealer | 2023 |
| #1 CSI score for the brand | 2024 |
| Top 5 Cobia Dealer | 2024 |
| Best Marketing Campaign | 2025 |
| #1 CSI score for the brand | 2026 |
Six straight years on Cobia's board. The whole list, including the Yamaha and Pursuit side, is on the About page.
The point of it
Not because of a plaque. Because of the things the people we surveyed were scoring when they gave us that number.
Somebody sits in the boat with you and works through the electronics, the systems, the trim, the trailer and the first hundred hours. Most of the calls a dealer takes in a boat's first season are questions that should have been answered at the dock on day one.
The same technicians who will look after your Cobia are the ones who rigged it. Nothing is handed to a sub-contractor and nobody is learning your boat for the first time when something goes wrong with it.
Our Yamaha standing →Five Yamaha certified technicians including a Master Technician, current diagnostics, our own trucks and trailers, and winter storage. Anybody can sell you a boat in March. The question is who is answering the phone in July.
The service department →A warranty claim is paperwork between the dealer and the builder, and it should never become the owner's problem. We file it, we chase it, and you hear how it went rather than having to ask.
Every job here is tracked from the day it arrives to the day it leaves, and you hear from us when something changes. The commonest complaint about any boat shop is silence, and it is the easiest one to avoid.
Family owned on Route 113 since 2003, same people every time you ring. The CSI survey arrives after the sale, and a year later — which is exactly why it measures the things a dealer cannot fake at closing.
See the Cobias in stock →The boat itself
Built by Maverick Boat Group in Florida, alongside Pathfinder, Maverick and Hewes. We have carried the brand since 2016.
Cobia is the fishing boat a family can live with. A deep-V that will take you out and bring you back, a real fishing layout with the livewells, the rod storage and the deck space you would actually use — and finished well enough that nobody minds Sunday afternoon on it.
Center consoles and dual consoles from the low twenties up to the low thirties, Yamaha power throughout, which is exactly what our shop lives and breathes.
Common questions
Customer Satisfaction Index. Cobia surveys the people who bought its boats and scores every dealer on what those owners say about the buying experience, the handover and the service afterwards. The builder's measurement, taken from the dealer's own customers.
The highest customer satisfaction score of any Cobia dealer in the country for that year. We have taken it twice — 2024 and 2026.
Not in a way that would leave it worth anything. Cobia sends the surveys, picks who gets one and collects the answers. We do not see them first and cannot withdraw one we do not like. The only lever is giving people a better experience.
No. There is no volume component. Cobia has separate awards for that — we have won those too, and they measure something different.
No, and a good share of our service work is on boats bought elsewhere. But the survey only reaches people who bought from us, which is the one reason we would rather you did.
Throughout Delaware, Maryland and Virginia on our own trucks and trailers, and further for the right boat. Ask us.
Cobia at RT 113
Twice the top customer satisfaction score of any Cobia dealer in the country, six straight years on Cobia's board, and a Yamaha service department behind every boat that leaves the lot.